About

Before Melanie and James became known as the Friction Pathfinders for veterinarians, they were both serving the hospital, physician and veterinary independent practice space for over 25 years as CEO and executive administrators. While they were proud to serve the noble pursuit of human care, their true passion is to help veterinarians live a peaceful, stress-free life, enjoy their time off and not feel like they are frightened by the constant daggers between the business and clinical practice. Melanie and James have a passion for the fundamental values of supporting veterinarians and small business as they have watched DVMs sacrifice their time with family and often find themselves stressed out. Being able to see a veterinarian focus primarily on their clients and clinical service is what kept the two of them coming back to veterinary medicine. They feel it’s a privilege to be able to assist veterinarians in realizing their dream to grow and achieve greater profits while retaining 100% of their ownership.

Melanie and James have been responsible for numerous success stories of their own, transformed practices into skyrocketed growth, and helped practice owners take back their personal and family time from the crushing weight of business fears. They are outspoken advocates of independent veterinary practice, Friction Pathfinder experts, and nationally published healthcare Fellows. They both have MBAs in health services and operations management from top graduate universities.